LOAN SERVICING

A huge advantage that we offer is our loan servicing.  We service nearly every loan that we close.  Our clients have come to understand how important a local, knowledgeable servicer is.  Many of our clients know our servicing employees on a personal level.  They are able to call our Southfield, Michigan office and ask for someone by name, rather than through prompts and 1-800 numbers.  If the situation warrants, they can even schedule an appointment and come in for a face-to-face meeting.  

Bernard Financial Servicing Group is a primary servicer for commercial mortgage loans. We perform full cashier servicing for both Life Companies and CMBS loans. In 1993, Bernard Financial Servicing Group started Life Company servicing. In 1998, Bernard Financial Servicing Group began full cashier servicing for conduit lenders. Bernard Financial Servicing Group is a CREFC compliant Primary Servicer for CMBS loans and carries the appropriate levels of Fidelity Bond and Error and Omissions insurance coverage.  We are currently servicing approximately $3,800,000,000 and use FICS Servicing Software system.

Below please find our current roster of correspondent lenders for whom we primary Service for:

Life Companies

CMBS

 

AEGON

Ameritas Investment Partners

Assurity Life Insurance Company

CUNA/Members Capital

Genworth

Guggenheim

Minnesota Life Insurance Company/Securian Life Insurance Company

Ohio National

One America Financial Partners

Protective Life

Prudential

StanCorp Mortgage Inv.

Symetra

TIAA

 

 

 

 

 

 

 

 

 

 

 

 

Bank of America

Bank of New York/IH Capital

Capital Freedom Small Loans

CIBC

C-III Commerical Mortgage Group

CITI

Credit Suisse

CWCapital, LLC

Deutsche Bank

Goldman Sachs Commerical Mortgage Capital, L.P.

Guggenheim

J.P. Morgan Mortgage Capital, Inc.

Keybank

Ladder Capital

LoanCore Capital

Morgan Stanley Mortgage Capital, Inc.

Providence Equity Capital Markets

RAIT

Rialto

Starwood Mortgage Capital LLC

UBS

Walker & Dunlop

Wells Fargo

 

 

Additionally, we have full Primary Servicing Agreements with the following Master Servicers:

Bank of America

LNR

Berkadia Commercial Mortgage LLC

Midland Loan Services, Inc.

CWCapital, LLC.

Wells Fargo Bank Association

KeyCorp Real Estate Capital Markets, Inc.

 

 

LOAN SERVICING TEAM

Justin Baylis - Director of Portfolio Management  

 

 

Justin joined Bernard Financial Servicing Group as a Portfolio Manager after graduating from Michigan State University with a B.A. in Economics.

 

 

 

Stefanie Johnson - Director of Loan Servicing Administration

 

Stefanie has her Bachelor’s Degree from Wayne State University. She comes to us from Comerica Bank, where working as a Global Analyst honed her analytical skills. She is responsible for overseeing and managing regulatory compliance and insurance for the Servicing Portfolio. Also, she is proficient in bank reconciliations, property inspections, escrow analysis, and the new loan on-boarding process.

 

 

 

Barbara Graves - Controller

 

Barbara joined Bernard Financial Group in 2002. With over 30 years of accounting experience in varied business backgrounds, she is proficient in account analysis and complex bank reconciliations. As the Servicing Controller for Bernard Financial Group, Barbara oversees the monthly processes in Mortgage Servicing and also performs the daily corporate accounting functions. She is responsible for disbursements to Master Servicers; and timely payments from the tax and insurance escrow accounts. Barb responds to requests from borrowers, and also does property site inspections.

 

Samantha Beer-Portfolio Manager

Samantha serves as a Portfolio Manager for Bernard Financial Group. Samantha joined Bernard Financial Servicing Group in 2017 as an Asset Manager and has a Bachelor of Business Administration Degree in Finance from Walsh College.

While away from the office, Samantha enjoys spending time with her husband, Matt, and their son Anson.

 

 

Darrien Worth-Portfolio Manager

Darrien serves as a Portfolio Manager for Bernard Financial Group. Before joining Bernard, Darrien worked in Portfolio Management at a residential mortgage servicer based in South Carolina managing loan portfolios containing re-performing and bridge loans for institutional investors. Darrien graduated from Michigan State University with a BA in Finance.  

 

 

 

 

 

Jada Duncan - Assistant Controller

 

Jada has a Bachelor’s of Business Administration in accounting from Western Michigan University. Jada started her career in finance with a local credit union as a full time teller prior to joining Bernard Financial.  Her responsibilities include assisting the servicing department in several capacities, including but not limited to, entering new loan information, bank reconcilliation, processing property tax payments along with escrow analysis.

 

 

Ashlea Williams - Servicing Specialist

Ashlea Williams joined Bernard Financial Group in the role of Administration Support. Her responsibilities include but are not limited to monthly invoicing, bank deposits, and ensuring the office runs smoothly and effectively by providing top notch support for the entire BFG staff. 

While away from the office, Ashlea enjoys spending time with her family and friends.